Term of Business

1. We are Fylla Home Sdn. Bhd. having our business address at T117A, 285, Jalan Maarof, Bangsar, 59000 Kuala Lumpur, Federal Territory of Kuala Lumpur.

2. If you buy on our site, these general terms and conditions (“T&Cs”) will provide you with the relevant information relating to the company and services (“Services”).

3. Personal information, such as your contact details, that you provide to us during the order process will be collected and used by us in accordance with our Privacy Policy and the Personal Data Protection Act 2010.

4. You are fully responsible for ensuring that all information on this Sales Order is accurate and complete before making payment.

5. All prices quoted are final, inclusive of all taxes and duties (excluding delivery fee if applicable)

6. These T&Cs and our Policies may be updated from time to time without prior notice therefore.

7. For any changes/cancellation of orders, please contact us on the live chat from Monday – Friday 10am – 6pm excluding weekends and Public Holidays in Malaysia. Please note that no refund will be accepted for order cancellation (please refer our Return policy) and changes requested is subjected for review Fylla Home Sdn. Bhd.

8. Please also note that any change/cancellation will result in you incurring additional delivery fees

9. Where you buy as a consumer, these T&Cs and the Returns Policy will not affect your rights under law which cannot be otherwise excluded.

10. We will not be responsible for any delay or failure to comply with these T&Cs or the Returns Policy if the delay or failure arises from any event which is beyond our reasonable control. Such events would include (but are not limited to) fires, floods, earthquakes, storms, natural disasters, war, civil unrest, acts of terrorism or malicious damage to or destruction of our premises, equipment or goods.